Unseen Japan

The Japan You Don't Learn About in Anime.

Grand Executive Room in the Hotel Grassino and Urban Resort, Shinjuku, Tokyo.
Cashless financial transaction.
A clerk performing dogeza, a traditional deep bow of supplication or apology.

Japanese Business Experts Decry Japan's "Customer is God" Mentality

By Jay Andrew Allen  ·  September 11, 2018 • Tagged with essay, business, society

Japan's customer service is world famous, but some Japanese commentators wonder whether the country has gone too far.

Is Disneyland Japan's Latest "Black Industry"? Employees Sue Company Over Alleged Mistreatment

By Jay Andrew Allen  ·  September 03, 2018 • Tagged with news, business

Disneyand Japan becomes the latest in a long line of Japanese companies accused of abusing employees.

Daylight Savings and the Emperor's Abdication Have Japan IT Freaking Out

By Jay Andrew Allen  ·  August 14, 2018 • Tagged with news, business, government, politics

A double whammy posed by two looming events has Japan's IT community wondering how they'll ever be able to test their code in time for the Olympics.

The nightmare remnants of a coaster in Nara Dreamland.

How Japan's Nara Dreamland Became a Nightmare

By Jay Andrew Allen  ·  July 22, 2018 • Tagged with essay, tourism, travel, business

Why did Japan think it needed its own version of Disney World? And why do its ruins still haunt the city of Nara?